Frequently Asked Questions (FAQs)
What services do you offer?
We provide luxury chauffeur car services across Melbourne, including airport transfers, corporate travel, wedding cars, private tours, event transportation, and hourly hire services.
How do I make a booking?
You can book a ride through our website at primexmelbourne.com.au, call us directly, or fill out our contact form. Online bookings are available 24/7.
Are your chauffeurs professionally trained?
Yes, all our chauffeurs are professionally trained, licensed, and experienced. They are committed to delivering a safe, courteous, and premium travel experience.
Do you offer airport pick-up and drop-off?
Absolutely. We provide on-time airport transfers to and from Melbourne Airport (Tullamarine) and Avalon Airport, with real-time flight monitoring for delays and early arrivals.
Can I hire your cars for weddings or special occasions?
Yes! Our luxury vehicles are perfect for weddings, engagements, anniversaries, and other special events. We ensure a stylish and seamless experience for your big day.
What types of vehicles do you have?
Our fleet includes premium sedans, luxury SUVs, and European cars such as Mercedes-Benz, BMW, and Audi—perfect for both solo and group travel in style and comfort.
Is there a minimum hire time?
Yes, our hourly hire option has a minimum of 1 hour. However, we also offer point-to-point and fixed-price services based on your travel needs.
Can I book a chauffeur car for corporate or business meetings?
Certainly. We specialise in corporate transfers, offering professional, discreet, and punctual chauffeur services to meet your business needs.
Do you provide baby seats or child restraints?
Yes, we provide baby seats and booster seats upon request. Please mention this at the time of booking so we can arrange it accordingly.
How much notice do I need to give for a booking?
We recommend booking at least 24 hours in advance. However, we also accommodate last-minute bookings based on vehicle availability.